Terms and Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before making an order.
Before making a purchase you must agree to be bound by these Terms.
Individuals under 18 years old are not qualified to make a purchase independently. In case if communication with an adult is impossible a permission written and signed by a parent or guardian is required.
Deposit: 50% of the final price (deposit) is required to start processing the order.
Order Processsing: The final payment, including shipping and handling charges, must be received before we send the order to you. Allow us 6-12 weeks to process the order (rush order option is available – contact us for more details)
Changes/Cancellations: If you would like to cancel your order, the deposit is non refundable. Due to the nature of our business no changes or alterations can be made to the order unless there is a mistake on our end.
Measurements: Please make sure to provide accurate measurements. Keep in mind that developing bodies have tendency to change quickly. We are not responsible for these natural changes; our costumes are built on the measurements provided by you initially while making an order.
Returns: In case we made a mistake (for instance, decorations or colors of materials differ drastically from what we promised) we must receive the order back in 7 business days. We will fix the issue if it is possible within the time constrains imposed by the circumstances. Only if we are not able to resolve the issue, your money will be refunded. Shipping and Rush order fees are not refundable in any case.
We reserve the right to judge whether the mistake in question is ours or caused by inaccurate descriptions or measurements provided by you.
Shipping: Orders will be sent after we receive the payment in full. Shipping fee depends on your location.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
If you have any questions about these Terms, please contact us @ firstname.lastname@example.org