Frequently Asked Questions
Before making an order please read our Terms and Conditions
-How long will it take to complete my order?
The manufacturing process takes 6-12 weeks from the time your order is processed.
-How much does your plain tutu cost?
All questions related to pricing address via email at firstname.lastname@example.org
-Can I order a custom designed costume?
Yes, we are able to make unique patterns and designs based on your sketch or an image. To discuss it send us an email at email@example.com
-How much is your shipping fee?
It depends on your country of residence. Shipping fee is charged per order, not per item.
-What is your return policy?
We do not accept returns for items that were made to fit your personal measurements and for standard sizes.
-How do you accept payments?
We accept all major Credit/Debit cards, PayPal, Chase Quickpay and Checks. Please note that an additional 3% credit card processing fee will be added to all credit card payments.