Please note: this is a new website and we are still fulfilling our stock.
Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before making an order.

Before making a purchase you must agree to be bound by these Terms.

Individuals under 18 years old are not qualified to make a purchase independently. If communication with an adult is impossible, permission written and signed by a parent or guardian is required. 

Deposit:

50% of the final price (deposit) is required to start processing the order. 

Order Processing:

The final payment, including shipping and handling charges, must be received before we send the order to you. Allow us 6-12 weeks to process the order (rush order option is available – contact us for more details)

Changes/Cancellations: If you would like to cancel your order, the deposit is non refundable. Due to the nature of our business no changes or alterations can be made.

Measurements:

Please make sure to provide accurate measurements by following our instuctions for men's or women's measurement charts. Keep in mind that developing bodies have tendency to change quickly. We are not responsible for these natural changes; our costumes are built on the measurements provided by you initially while making the order.

Returns:

In case we made a mistake (for instance, decorations or colors of materials differ drastically from what we promised) we must receive the order back in 7 business days. We will fix the issue if it is possible within the time constrains imposed by the circumstances. Only if we are not able to resolve the issue, your money will be refunded. Shipping and Rush order fees must be paid by the customer and are not refundable in any case.

Exchanges:

Size exchanges are available for standard sized skirts and bodices. The item must be unworn and you are responsible for the shipping fee in order to make an exchange. We are unable to exchange custom orders.

Shipping:

Orders will be sent after we receive the payment in full. Shipping fee depends on your location.

Personal information:

If you wish to purchase any product at miralova.com, you may be asked to provide certain information relevant to your Purchase such as your physical measurements for building a customized costume, your billing address, credit card information, etc. More details on how we treat your personal data can be found in our Privacy Policy.

Changes:

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

Contact Us:

If you have any questions about these Terms, please contact us at info@miralova.com